FREQUENTLY ASKED QUESTIONS
To create an account with Print Spot, pleasevisit https://printspot.in/my-account/ and complete your registration by filling the required details.
No, you will not be able to place an order without creating an account.
Yes, you will be able to check your past orders from “ ORDERS ” available in “My Account”.
You can choose from the wide products range available on our website. Once you visit the product page, you will get all the information required in terms of product description, features, timeline and price (Price Calc), templates, upload artwork, create design, custom design options.
Yes, we have a design division named Idea Spot to help our customers with design for various print products. To know more about the services, portfolio and charges, please visit http://www.ideaspot.in/ Please fill the contact form on the http://www.ideaspot.in/contact/ in case you want our design team to contact you.
All our products are listed under product categories. You can go to the product category mentioned on the top band on our website and click on the product you require to print with us.
Processing time refers to the time taken to make the product ready to ship while shipping time is the time taken for our courier partners to delivery the order to the shipping address shared by you.
Payu Money &PayTM the payment gateway we use for all the transactions on our website is one of the secure gateway.
You need to have an internet connection to browse the products and place your orders. You can use any browser. However, Google Chrome is the most compatible browser.
An open file format is the source file in which your design was created by the graphic designer. It comes in CDR (coreldraw), AI (Illustrator) or PSD (Photoshop) format.
You can upload artworks in PDF, CDR, AI or PSD formats to get the quality print output. Avoid uploading low resolution PDF or JPEG files to print.
Cut Marks: They are also referred as crop marks. They define where the paper sheet will be cut/trimmed to get the actual product size.
Bleeds: The term bleed is used for all objects overlapping the border of the design. It gives cropping some room for error beyond the cut marks.
Safe Margin: This is the border which is given on all four edges to ensure that important content (text and design elements) are not cropped during the cutting process.
The resolution for any artwork should be above 300 dpi.
If the artwork uploaded has any issue you will receive a call or an email from our Support team. Also, your order status will change to “On Hold” along with a comment with the reason for the order to be on hold.
Yes, we do have ready designs/templates for most of our products. These are also bifurcated as per category to make it easy to choose from a wide variety of templates. These templates are not only easily customisable but also available for free!
Yes, we do. Our Design Studio, http://www.ideaspot.in/ will help you get the right design as per the design brief you submit while placing a design order.
We have our ready designs for few products which you can use for placing an order, or we have our designing team Idea Spot who can create the design for you as per your requirement.
If it is an editable format file we will be able to do the changes in the artwork.
Go to any product category and you will find Price Calculator which consists of the rates as per the quantity and specifications you choose.
Products which are not listed online, we can provide you a different quote as per your requirements. Please email us on email@example.com .
Yes, VAT will be applicable on all your orders.
We can ship to 50+ countries across the globe.
No, currently you cannot choose one of our retail outlets for delivery. You can share your shipping address and we can get it delivered to the address.
Yes, the tracking details are updated to your order once it is shipped out from our facility.
The order will be dispatched as per the production timeline mentioned online for each product. Besides this, the shipping or courier time will be additional depending on your postal address and the shipping method that you choose while placing your order. In case of any approval required for the artwork that you share, the timeline will be counted from the time you approve the artwork.
After understanding the issue further we would decide to refund or reprint the order for you.
It is not compulsory to provide GST details. GST registration details for your business or company may be optionally provided if a customer wishes to claim input tax credit on the GST paid if travelling for business reasons. For all other customers, GST details are not required.
There are 2 scenarios.
If a GST number is available in your Billing Address then GST is applied based on your Billing Address (Business Customer)
If Billing Address State is Visakhapatnam then CGST + SGST is applied
If Billing Address State is not Visakhapatnam then IGST is applied
If GST number is NOT available in your Billing Address then GST is applied based on your Shipping Address (Non-Business Customer)
If Shipping Address State is Maharashtra then CGST + SGST is applied
If Shipping Address State is not Maharashtra then IGST is applied
What are the GST Tax Rates applicable on my order?
The most common product HSN Codes and Tax rates are as per the below table.
If you need any additional HSN codes or GST rates, please write to firstname.lastname@example.org
Sr. No Name HSN Code GST TaxRate
1 Visiting Card 4911 12%
2 ID Card 4911 12%
3 Letterhead 4820 12%
4 Envelope 4817 18%
5 Notebook 4820 12%
6 Brochures 4901 12%
If Visiting Cards are at 12% GST that means a customer will be charged either (12% IGST) or (6% CGST + 6% SGST)
Company: PRINT SPOT
Address: D.No. 19-30-1 3rd floor, Daniel Enclave, Above Sony CenterShankaramatamRaod, Madura Nagar, Andhra Pradesh, 530016 India.
GST Number: 37AJNPR0491G2ZT